Privacy Policy

1. Introduction

Lia Acres LLC (referred to as Lia Acres, we, us, or our) is committed to protecting the privacy of individuals who visit our website, interact with our digital services, or engage our computer systems design and integrated solutions consulting. This Privacy Policy outlines the types of personal information we collect, how we use that information, the circumstances under which we may share it, and the choices you have regarding your data.

By accessing or using our website at liaacres.buzz (the Site), you acknowledge that you have read and understand this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site. This policy applies to all information collected through the Site and any related services, sales, marketing, or events operated by Lia Acres LLC.

Our registered office is located at 3686 N 900 W, Pleasant Grove, UT 84062-9520, United States. We operate under the laws of the State of Utah and comply with applicable federal and international privacy regulations to the extent they apply to our business.

2. Information We Collect

We collect two categories of information: Personal Information that you voluntarily provide to us, and Technical Information that is automatically collected when you visit the Site.

2.1 Personal Information You Provide

When you fill out a contact form, subscribe to our newsletter, request a consultation, or otherwise communicate with us, we may collect:

• Contact Details — your full name, email address, phone number, company name, and mailing address.
• Project Information — details about your project requirements, technical specifications, and other information you share during consultations.
• Correspondence — records of your communications with us, including emails, chat messages, and call notes.
• Payment Information — if you engage our services, we may collect billing and payment details necessary to process transactions, though payment processing is handled by third-party providers who maintain their own security and privacy standards.

2.2 Information Automatically Collected

When you browse our Site, certain technical data is automatically collected, including:

• Device and Browser Information — IP address, browser type and version, operating system, device type, and screen resolution.
• Usage Data — pages visited, time spent on each page, click patterns, referring URLs, and other navigation data.
• Cookies and Similar Technologies — as described in Section 4 below.

3. How We Collect Information

We collect information through the following methods:

• Direct Interactions — when you fill out forms on our Site, send us emails, call us, or correspond with our team in any manner.
• Automated Technologies — as you navigate through the Site, we use cookies, server logs, and other analytics tools to collect technical data automatically.
• Third-Party Sources — we may receive information about you from third-party services such as analytics providers, advertising networks, and business partners where permitted by law.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

4.1 What Are Cookies

Cookies are small text files placed on your device by your web browser when you visit a website. They enable the website to remember your preferences, recognize your device on return visits, and help us understand how visitors interact with our content.

4.2 Types of Cookies We Use

• Essential Cookies — these are necessary for the Site to function properly. They enable basic features like page navigation and access to secure areas. The Site cannot function properly without these cookies.
• Analytics Cookies — we use analytics providers (such as Google Analytics) to collect aggregated data about how visitors use our Site. This helps us improve content, layout, and performance.
• Functional Cookies — these cookies remember choices you make (such as language preferences) to provide a more personalized experience.
• Marketing Cookies — used to track visitors across websites for the purpose of displaying relevant advertisements. We use these sparingly and with your consent where required by law.

4.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can configure your browser to reject all cookies, accept only certain types, or notify you when a cookie is set. Please note that disabling cookies may affect the functionality of certain parts of our Site.

5. How We Use Your Information

We use the information we collect for the following business purposes:

• Service Delivery — to respond to your inquiries, provide consultations, deliver our systems design and engineering services, and manage our client relationships.
• Site Improvement — to analyze usage patterns and trends to enhance the design, content, and functionality of our Site.
• Communication — to send you service-related communications, respond to your questions, and provide technical support.
• Marketing — with your consent where required, to send you promotional materials, newsletters, industry insights, and information about our services that may be relevant to your business.
• Legal Compliance — to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Fraud Prevention — to detect, prevent, and address fraud, security incidents, and other harmful activity.
• Contractual Obligations — to fulfill our obligations under any contracts entered into between you and Lia Acres LLC.

6. Sharing and Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers — we engage trusted third-party vendors to perform functions on our behalf, such as web hosting, payment processing, email delivery, customer relationship management, and analytics. These providers are contractually obligated to protect your information and use it only for the specific services they perform for us.
• Business Transfers — in the event of a merger, acquisition, restructuring, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site of any change in ownership or practices.
• Legal Requirements — we may disclose your information if required to do so by law, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent — we may share your information for any other purpose with your explicit consent.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact Information — retained for the duration of our business relationship plus a reasonable period thereafter (typically 24 months) for record-keeping and follow-up purposes.
• Transactional Data — retained as required by applicable tax and accounting laws, typically 7 years from the date of the transaction.
• Analytics Data — retained in aggregate form for up to 26 months unless you opt out.
• Communications — retained for the duration of the conversation plus 12 months for quality and training purposes.

When we no longer have a legitimate business need to retain your information, we will securely delete or anonymize it. If deletion is not immediately possible (for example, due to backup retention schedules), we will securely isolate your information from further processing until deletion can be accomplished.

8. Data Security

Protecting your information is a priority for Lia Acres LLC. We implement a variety of administrative, technical, and physical security measures designed to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

8.1 Technical Safeguards

• Encryption in transit using TLS/SSL protocols for all data transmitted between your browser and our servers.
• Encryption at rest for sensitive data stored in our databases.
• Firewalls, intrusion detection systems, and regular security audits.
• Secure access controls and authentication protocols for internal systems.

8.2 Administrative Safeguards

• Employee training on data protection and privacy best practices.
• Principle of least privilege — access to personal information is limited to personnel who need it to perform their job.
• Vendor due diligence and contractually mandated security standards for third-party service providers.
• Incident response plan in the event of a data breach.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach affecting your personal information, we will notify you and the relevant supervisory authorities in accordance with applicable law.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights include:

• Access — the right to request a copy of the personal information we hold about you.
• Correction — the right to request that we correct any inaccurate or incomplete information.
• Deletion — the right to request that we delete your personal information, subject to certain legal exceptions.
• Portability — the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection — the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Restriction — the right to request that we restrict the processing of your personal information in certain circumstances.
• Withdrawal of Consent — where we rely on your consent to process your information, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information in Section 16. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

10. California Privacy Rights (CCPA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

10.1 Categories of Information We Collect

In the preceding 12 months, we have collected the following categories of personal information from California residents:

• Identifiers such as name, email address, phone number, and IP address.
• Commercial information including records of products or services purchased, obtained, or considered.
• Internet or other electronic network activity information including browsing history, search history, and interaction with our Site.
• Professional or employment-related information if you engage our consulting services.
• Inferences drawn from any of the above to create a profile reflecting your preferences and behaviors.

10.2 Your CCPA Rights

• Right to Know — you may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete — you may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out — we do not sell your personal information. However, you have the right to opt out of the sale of your personal information if applicable.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us via email at care@liaacres.buzz or by phone at +1 (442) 449-5801. We will verify your identity and respond within 45 days.

11. GDPR Rights for EEA Residents

If you are a resident of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with additional protections and rights.

11.1 Lawful Basis for Processing

We process your personal information based on one or more of the following lawful bases:

• Consent — where you have given clear consent for us to process your information for a specific purpose.
• Contractual Necessity — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation — where processing is necessary to comply with a legal obligation.
• Legitimate Interests — where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.

11.2 Your GDPR Rights

In addition to the general rights listed in Section 9, EEA residents have the right to lodge a complaint with a supervisory authority if they believe our processing of their personal information violates GDPR.

For any GDPR-related inquiries or to exercise your rights, please contact our Data Protection representative at care@liaacres.buzz. We will respond within 30 days of receiving your verified request.

12. International Data Transfers

Lia Acres LLC is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central databases are located.

Where we transfer your personal information to countries that have not been deemed to provide an adequate level of data protection by applicable regulatory authorities, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the EEA.
• Data Processing Agreements (DPAs) with our service providers that include appropriate data protection terms.
• Binding Corporate Rules where applicable.

By using our Site and providing your information, you consent to the transfer of your information to the United States and the processing of your information in the United States, subject to appropriate safeguards.

13. Children's Privacy

Our services are directed to businesses and professionals in the technology and engineering sectors. They are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information promptly. If you believe that a child has provided us with personal information, please contact us immediately at care@liaacres.buzz so we can investigate and take appropriate action.

14. Third-Party Links and Services

Our Site may contain links to third-party websites, plugins, or services that are not owned or controlled by Lia Acres LLC. This includes links to social media platforms, partner websites, and external resources.

We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of every website you visit. This Privacy Policy applies solely to information collected by our Site.

Third-party services we may use include:

• Web analytics services (such as Google Analytics) that collect browsing data for aggregate reporting.
• Email service providers for our marketing communications.
• Payment processors for transactional processing (these providers adhere to PCI-DSS standards).

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Material changes will be communicated via a prominent notice on our Site or via email if we have your contact information.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of the Site and contact us to exercise your data rights.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all inquiries within 2 business days. For urgent privacy concerns, please call us directly during normal business hours (Monday through Friday, 9:00 AM to 5:00 PM Mountain Time).

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This Privacy Policy was last updated on July 22, 2026. It replaces any previous privacy statements or policies published by Lia Acres LLC.